Sundry Works Help · Comments

All your post comments in one list

What people said on your posts, from every platform, in one list.

What it's for

When a post goes out, the replies land wherever they land - some on Instagram, some on Facebook, some on Threads. Each one wants its own app and its own scroll, and the one that matters is always on the platform you did not open today.

This gathers them into one list: who said it, on which platform, how long ago, and which of your posts they were looking at.

There are two of these, and that is on purpose

This tab, for when you are already at the desk with the app open.

And a page of its own, at app.sundry.works/comments, for a ten-second look on the phone. It shows the same list and it is the one to use from a phone - because opening the app takes the catalogue, and a glance at your comments would quietly stop your laptop saving until you pressed Take over. The page touches nothing, so it costs nobody anything.

The address is in Settings, on the Comments card, along with a button to copy it.

Reading it

A quiet comment - a bare emoji, a single word - is dimmed rather than hidden, and a comment you have dealt with is struck through rather than removed. Nothing is ever taken off the list by the app, because anything hidden is something missed, and missing one is the whole thing this is built against.

Done puts a comment away when you have answered it or decided not to. That press is the point: without it, everything anybody has ever said is on screen for ever and the list stops being read.

The line at the top says when it last looked. A list that is empty because nothing was said and a list that is empty because it could not reach the server look identical, so it tells you which.

It shows, it does not answer

There is no reply box, and that is a decision rather than something still to come. Replying means carrying failed sends, retries and half-sent messages, and every one of those is a new way for this to break - while a broken one shows an empty list, which looks exactly like nobody having said anything.

So each comment links out to the real post instead. The platform's own app is better at replying anyway, and you were going to open it to write properly.

Only the platforms you have connected in Settings can be read, and each one only hands over comments on posts it knows about - so comments on a post you made by hand, outside Sundry Works, will not appear here.

The rest of the Help

Start here

• Getting started with Sundry Works - What Sundry Works does and how the tabs fit together.
• Using Sundry Works on your phone - Putting Sundry Works on your phone, beside the laptop or instead of it.

Your catalogue

• What's due and what's unfinished - Where the app opens: what to carry on with, what needs you, what's coming up.
• Cataloguing your paintings - Your catalog - add paintings and open the one you're working on.
• Reviewing everything one painting makes - Everything the open painting makes, on one page, with the one decision each needs.
• How to price a painting consistently - Work out a consistent price for the open painting.
• Tracking what sold and who bought it - What sold, who took it home, and what it brought in.
• Story cards, show labels and a portfolio - More than one at a time: a whole show's story cards or labels, or a portfolio to send.

Making things from a painting

• Writing a story for a painting - Generate a written story for the painting and keep the best one.
• Making a printed card for a painting - Lay out the printed card for the painting.
• How to make a certificate of authenticity - A painting's two printed documents: its certificate, and the label for its back.
• Web-sized copies of a painting's photo - Export web-sized copies of the painting's photo.
• Branded posts of your paintings - Branded static posts for Instagram, Pinterest, and Facebook.
• Making a reel of a painting - Build the vertical reel frame and video for social media.
• Designing an artist's business card - The card you hand out, laid out down to the last millimetre.
• Making an artist bio sheet for a show - One page about you, to stand beside your work at a show.

Running the business

• Setting up your artist brand - Set up once: your identity, brand assets, and colours.
• An address book for galleries and collectors - Galleries, collectors and suppliers - what they bought, and when you last spoke.
• Checklists for shows and studio jobs - Reusable checklists for shows, errands, and anything you repeat.
• A calendar for shows and deadlines - Shows, deadlines, and events, with a countdown to each one.
• All your post comments in one list - What people said on your posts, from every platform, in one list.

Connections and setup

• Posting to Instagram and Facebook - Connect your accounts so you can post directly from Sundry Works.
• Posting your paintings to Threads - A second Meta connection, separate from Instagram and Facebook.
• Posting your paintings to Bluesky - The easiest connection of the four - a handle and an app password.
• Pinning your paintings to Pinterest - Pins with a link back to your page, sent by the Sundry Works service.
• What social media may do with your paintings - What each place you post to may do with your pictures, and what you can do about it.
• Scheduling posts to go out later - Line a post up now and let it go out later, with the app closed.
• Configuring Sundry Works - Where everything plugs in: your social accounts, your website, your AI service, and where the catalogue lives.